Traditional knowledge management relies heavily on documented knowledge which slows down productivity and leads to increasingly frustrated employees in large organizations. Did you know, 70-90% of data is redundant, outdated or trivial? If previous workplace interactions partially filled the gaps in knowledge management, then the shift to hybrid work has only broadened the corporate-wide knowledge blindspot. Business leaders need to consider reshaping knowledge management and focus on accessing and retaining employee knowledge while improving the enterprise's bottom line.
Ross Murray, New Business Sales Manager at Starmind, joined LaShawn Fugate of KMWorld for this on-demand webinar discussing the ROI problem of traditional knowledge management and: